Refund policy
YAYRA SKN strives to provide high-quality products and exceptional customer service. Due to the nature of our business, we have implemented a strict no refund or exchange policy. However, in case a product was damaged during shipping or for any other reason please reach out to our team at customercare@yayraskn.com within 15 days and we will send you a replacement product.
Please review the following terms and conditions before making a purchase:
- All Sales Are Final: All sales made through our website are final, and we do not offer refunds or exchanges for any reason, including but not limited to a change of mind, incorrect sizing, or dissatisfaction with the product.
- Product Quality: We take great care to ensure that our products are accurately represented on our website and meet our quality standards. However, if you receive a defective or damaged item, please contact us at customercare@yayraskn.com within 15 days of receiving your order for assistance.
- Incorrect Orders: In the rare event that you receive an incorrect item or size, be sure to get in touch with us within 15 days so we can resolve the issue.
- Cancellations: Once an order has been placed and confirmed, it cannot be canceled or modified. Please review your order carefully before completing your purchase.
- Exceptions: Our no refund or exchange policy applies to all products sold on our website, except items covered by consumer protection laws in your jurisdiction. If you believe you are entitled to a refund under applicable laws, please contact us to discuss your options.
By purchasing on our website, you acknowledge and agree to our no refund or exchange policy. If you have any questions or concerns about this policy, please get in touch with us at customercare@yayraskn.com before placing your order.
Thank you for choosing YAYRA SKN.